We sincerely want you to be fully satisfied with the fit of your Flying Changes garments. 

So please don’t worry – Flying Changes will always support customer purchases.

Purchase of an in-stock or standard size item:

If the jacket arrives and it doesn’t fit, you can simply return it to us, unworn, within 10 days of receipt, in the original packaging, with the labels still attached for a full refund. Please contact us for a package label. 


We can make minor alterations, sleeve lengths for example, or make minor adjustments to body widths for just £45.00 including return postage.
If the garment requires fully customised measurements, we will remake the garment for just £60.00 including return postage. 

Purchase of a garment where you have already submitted your own measurements following our step by step guide. 

If the garment arrives and it does not fit well, we will either help you have it adjusted by a local tailor or we will remake the coat free of charge for you. 
Step by step guide to ordering a customised coat online.

Bought as a Gift:

If the fit or design are not quite what the recipient had hoped for, don’t worry – we will remake in a different design at no extra cost or we can customise the size for just £60.00 

Bought a SALE item:

If this needs more than a minor alteration, we will always endeavour to work with the customer to find a solution to providing you with a Flying Changes jacket wherever possible.